Terms of Service
Last updated: September 23, 2026.
These Terms of Service ("Terms") are a binding legal agreement between you ("you," "your," or "Customer") and Kyrova Holdings LLC, a Wyoming limited liability company ("Kyrova Holdings," "Company," "we," "us," or "our"), governing your access to and use of Integral Showings, including our website, dashboard, APIs, AI voice receptionist, telephony features, and related services (collectively, the "Service"). By creating an account, clicking "I agree," checking a box that references these Terms, or otherwise accessing or using the Service, you accept and agree to be bound by these Terms and by our Privacy Policy, which is incorporated into these Terms by reference. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, in which case "you" refers to that entity. If you do not have such authority, or if you do not agree with these Terms, you must not access or use the Service.
Please read these Terms carefully, in particular Section 18 (Disclaimer of Warranties), Section 19 (Limitation of Liability), and Section 21 (Dispute Resolution; Arbitration; Class Action Waiver), each of which affects your legal rights.
1. Definitions
In addition to terms defined elsewhere in this document, the following definitions apply: "AI Receptionist" means the automated, artificial-intelligence-driven voice and text system provided as part of the Service that answers, converses with, and processes calls from Callers on your behalf. " Caller" means any person who calls, texts, or otherwise contacts a phone number connected to your account. "Content" means any information, data, text, listings, recordings, transcripts, summaries, or other material submitted to, generated by, or made available through the Service. "Your Data" means Content that you or a Caller submits or that is generated on your behalf through your use of the Service, excluding our underlying software, models, and Service-level analytics. "Subscription Fee" means the recurring fee charged for your selected plan. "Trial" means any introductory or promotional period offered before your Subscription Fee begins. "Third-Party Services" means services, software, or data provided by a party other than us that the Service integrates with or depends on to function, including telephony, voice-AI, hosting, and payment providers.
2. Description of the Service; No Guarantee of Results
The Service is a software tool that helps you answer, qualify, summarize, and follow up on inbound calls using automated voice technology. The Service is a communications and productivity tool. It is not a guarantee of any business outcome. We do not promise that use of the Service will result in any particular number of calls answered, leads generated, showings booked, deals closed, revenue earned, or any other business result. We do not promise the AI Receptionist will correctly understand every Caller, capture every detail accurately, or behave identically on every call. Statements on our website, in marketing materials, in a sales conversation, or elsewhere that describe potential benefits, example outcomes, or illustrative scenarios are provided for informational purposes only and are not representations, warranties, or guarantees of performance, and you should not rely on them as such. We do not adjust or refund fees based on the number of calls received, leads generated, or any other outcome-based metric, except as expressly stated in these Terms.
We may add, change, or remove features of the Service at any time. We will make commercially reasonable efforts to notify you of material changes that reduce core functionality you are actively paying for, but we are not obligated to maintain any specific feature, integration, or configuration indefinitely.
3. Eligibility
You must be at least 18 years old, and have the legal capacity to enter into a binding contract, to create an account or use the Service. By using the Service, you represent and warrant that you meet these requirements and that all registration information you submit is accurate, current, and complete. The Service is intended for use by businesses and independent professionals in connection with their business communications, not for personal, household, or consumer use unrelated to a business purpose.
4. Accounts and Registration
To use most features of the Service you must create an account. You agree to: (a) provide accurate, current, and complete registration information; (b) maintain and promptly update that information; (c) maintain the confidentiality and security of your login credentials, including any password, verification code, or API key; and (d) immediately notify us of any unauthorized use of your account or any other breach of security. You are solely responsible for all activities that occur under your account, whether or not you personally authorized them, except to the extent such activity results directly from our failure to maintain reasonable security for the Service. We reserve the right to refuse registration, suspend, or terminate accounts that we reasonably believe contain false, misleading, or fraudulent information, or that were created to abuse a Trial, promotion, or referral program - including by using multiple accounts, false identities, or previously used phone numbers to obtain repeated Trials.
5. Your Responsibilities; Acceptable Use
You are solely responsible for your use of the Service and for ensuring that use complies with all applicable laws. Without limiting the foregoing, you agree that you will not, and will not permit any third party to:
- use the Service for any unlawful purpose, or in violation of any local, state, federal, or international law or regulation, including consumer protection, telemarketing, robocall, data protection, or recording/wiretapping laws;
- use the Service to send unsolicited commercial communications, spam, or communications that violate the Telephone Consumer Protection Act, CAN-SPAM Act, or comparable laws in any jurisdiction;
- use the Service to harass, abuse, threaten, defame, or invade the privacy of any person;
- impersonate any person or entity, or misrepresent your affiliation with any person or entity, when configuring or presenting the AI Receptionist to Callers;
- upload, transmit, or otherwise make available through the Service any Content that infringes a third party's intellectual property, privacy, or other rights;
- reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, underlying ideas, algorithms, or data models of the Service, except to the extent such restriction is prohibited by applicable law;
- probe, scan, or test the vulnerability of the Service, or attempt to breach any security or authentication measure, without our prior written consent;
- use automated means (bots, scrapers, or similar) to access the Service outside of the interfaces and rate limits we provide;
- resell, sublicense, rent, lease, or otherwise make the Service available to any third party as a standalone or embedded product without our prior written consent; or
- use the Service to collect, process, or store any category of personal information more sensitive than what is reasonably necessary for your ordinary business calls (for example, protected health information, government identification numbers, or financial account credentials), unless you have independently confirmed that doing so complies with all applicable law and have implemented any additional safeguards that law requires.
We may investigate suspected violations of this Section and may suspend or terminate access, with or without prior notice, where we reasonably believe a violation has occurred or continued use presents a risk to the Service, to us, to other customers, or to any third party, including Callers.
6. Call Recording, Consent, and Telephony Compliance - Your Sole Responsibility
Calls handled by the AI Receptionist may be recorded, transcribed, and analyzed to produce summaries, lead information, and analytics. As a default configuration, the Service plays an automated notice near the start of a call indicating that the call may be recorded. That default notice is provided as a convenience only. It is not legal advice, and it does not, by itself, satisfy every consent or disclosure requirement that may apply to you. Recording, wiretapping, eavesdropping, and telemarketing laws vary significantly by state and country - including "one-party consent" states where only one participant to a call must consent to recording, and "two-party" or "all-party consent" states where every participant must consent. Some jurisdictions impose additional requirements for automated or AI-generated voices, robocalls, or telemarketing communications.
You are solely and exclusively responsible for determining what consent, disclosure, opt-out mechanism, and any other legal requirement applies to your use of the Service in every jurisdiction where you operate and where your Callers are located, and for configuring your use of the Service - including any additional scripting, notices, or account settings available to you - to comply with those requirements. We make no representation that the default notice or any feature of the Service satisfies your legal obligations in any particular jurisdiction, and you should not rely on the Service, or on us, as a substitute for your own legal compliance review, including consultation with your own attorney where appropriate.
7. AI-Generated Content; No Warranty of Accuracy; We Transmit, We Do Not Promise
The AI Receptionist uses third-party artificial intelligence, speech recognition, and natural-language processing technology to converse with Callers, and to generate summaries, transcripts, lead scores, and other derived Content ("AI Output"). AI Output is generated automatically and is provided for your convenience only. We do not warrant, and you should not assume, that AI Output is complete, accurate, current, or free of error. The AI Receptionist can mishear words, misinterpret context, summarize incorrectly, omit material information, or respond to a Caller in a way you would not have chosen. AI Output - including any lead-quality label such as "hot," "warm," "cold," or "unqualified," and any numeric lead score - is a machine-generated estimate, not a determination of fact, and must not be relied upon as the sole basis for a business, legal, financial, medical, or other significant decision.
Nothing said by the AI Receptionist to a Caller, and nothing contained in any AI Output, constitutes a promise, offer, representation, or commitment by us or on our behalf. The Service functions as a tool that answers calls, asks configured questions, and relays and transmits information between you and your Callers - it does not evaluate, endorse, guarantee, or take responsibility for the substance of what is said on a call, whether by the Caller or by the AI Receptionist. You are responsible for reviewing AI Output and for any statement, commitment, quote, availability representation, or other information communicated to a Caller on your behalf, whether by you or by the AI Receptionist configured using information you provided. The AI Receptionist does not provide legal, medical, financial, tax, insurance, real-estate valuation, or other professional or licensed advice of any kind, to you or to any Caller, and nothing it generates should be treated as such.
8. Fees, Billing, Trials, and Auto-Renewal
Certain features of the Service require payment of a Subscription Fee. Where a Trial is offered, its price and length are stated at signup and on our pricing page; as of the date of these Terms, the standard Trial is $39 for the first 30 days. Unless you cancel before the Trial ends, the Service automatically continues on a recurring monthly subscription at the then-current standard rate (as of the date of these Terms, $79 per month), charged to the payment method on file, until you cancel. We will make reasonable efforts to notify you, by email or in-product notice, before the Trial charge and before the switch to the recurring rate, but your obligation to pay recurring fees continues even if a particular notice is not received (for example, due to an incorrect email address or a spam filter), provided we sent it to the contact information on file.
Subscription Fees are billed in advance, on a recurring monthly basis, on the calendar date corresponding to your billing start date (or the last day of the month, if a given month has fewer days). Telephony minutes and AI usage reasonably associated with normal business use are included in your plan unless stated otherwise at checkout or in your plan description; we reserve the right to define and enforce reasonable use limits and to charge additional fees, with advance notice, for usage that materially exceeds ordinary use for a similarly situated customer.
All payments are processed by Stripe, Inc., a third-party payment processor. By providing a payment method, you authorize us, through Stripe, to charge that payment method for all fees incurred under your account, including recurring Subscription Fees, until your subscription is cancelled. You represent that you are authorized to use the payment method you provide. If a payment fails, we may retry the charge, and we may suspend or limit your access to the Service until payment is successfully collected. You are responsible for keeping your payment information current.
9. Taxes
Fees stated by the Service do not include any sales, use, value-added, withholding, or similar taxes, levies, or duties ("Taxes"), except for taxes on our net income. You are responsible for all Taxes associated with your purchase of the Service, other than taxes based on our net income, and we may collect such Taxes as part of your billed amount where required by law.
10. Refunds and Cancellation
You may cancel your subscription at any time from your account's Billing settings, or by contacting us at support@integralshowings.com. Cancellation stops future recurring charges; you retain access to the Service through the end of the period you have already paid for. Except where required by applicable law, fees already paid - including the Trial charge and any partial month of a recurring subscription - are non-refundable. We may, at our sole discretion, issue a full or partial refund or credit in a particular case; doing so does not obligate us to do so in any other case and does not waive any provision of these Terms.
11. Suspension and Termination
We may suspend or terminate your access to the Service, in whole or in part, immediately and without prior notice, if: (a) you materially breach these Terms, including the Acceptable Use provisions in Section 5; (b) you fail to pay any amount owed and do not cure that failure within a reasonable period after notice; (c) we reasonably believe your use of the Service exposes us, another customer, a Caller, or any third party to legal liability, security risk, or harm; (d) required to do so by law or by a request from a governmental or regulatory authority; or (e) you become insolvent, file for bankruptcy, or cease to operate your business in the ordinary course. You may terminate these Terms at any time by closing your account. Upon termination for any reason: your license to access the Service ends immediately; we may delete or de-provision your account and associated Content in accordance with our data retention practices described in the Privacy Policy; and any provision of these Terms that by its nature should survive termination will survive, including Sections 8 through 10 (as to amounts already owed), 12 through 15, and 18 through 26.
12. Intellectual Property; License Grants
As between you and us, we and our licensors own all right, title, and interest in and to the Service, including its software, source code, object code, user interface, design, documentation, trademarks, and underlying technology, and all intellectual property rights therein. Except for the limited rights expressly granted to you in these Terms, no rights are granted to you by implication, estoppel, or otherwise. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during the term of your subscription, solely for your internal business purposes.
As between you and us, you retain all right, title, and interest in and to Your Data, including your account and business information, your listings and business content, and the recordings, transcripts, and summaries associated with your calls. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, reproduce, and display Your Data solely as necessary to provide, maintain, support, and improve the Service for you, and, in de-identified and aggregated form only, to analyze and improve the Service generally, in each case consistent with our Privacy Policy. You represent and warrant that you have all rights necessary to submit Your Data to the Service and to grant the license in this Section, and that Your Data does not infringe or violate any third party's intellectual property, privacy, or other rights.
13. Feedback
If you or anyone acting on your behalf sends us feedback, suggestions, ideas, or other input about the Service ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate that Feedback into the Service or any other product or service, without compensation or attribution to you, and without any obligation to keep the Feedback confidential.
14. Confidentiality
Each party may have access to non-public business, technical, or financial information of the other party in connection with these Terms ("Confidential Information"). Each party agrees to use the other party's Confidential Information solely to perform its obligations or exercise its rights under these Terms, and to protect it using at least the same degree of care it uses for its own confidential information of similar importance, but no less than a reasonable degree of care. This Section does not apply to information that is or becomes publicly available through no fault of the receiving party, was already known to the receiving party without an obligation of confidentiality, is independently developed without use of the disclosing party's Confidential Information, or is required to be disclosed by law, provided the receiving party gives reasonable notice where legally permitted.
15. Third-Party Services and Integrations
The Service depends on and integrates with Third-Party Services, currently including telephony and SMS infrastructure, voice-AI processing, cloud hosting, and payment processing providers listed in our Privacy Policy. We do not control, and are not responsible for, the availability, performance, security, or content of any Third-Party Service. Your use of the Service may be subject to the additional terms of those Third-Party Services. An outage, error, rate limit, policy change, or discontinuation by a Third-Party Service may affect or interrupt the Service, and we are not liable for such events except to the extent caused by our own breach of these Terms. We may change, add, or remove a Third-Party Service provider at any time, including for reasons of cost, performance, security, or availability.
16. Modifications to the Service
We are continuously developing the Service and may, at our discretion, modify, update, add to, or remove features, functionality, or content, and may temporarily or permanently suspend the Service, or any part of it, for maintenance, upgrades, or other operational reasons, with or without notice. We will use commercially reasonable efforts to minimize disruption to paying customers but do not guarantee uninterrupted availability of the Service or any specific feature.
17. Beta and Experimental Features
From time to time we may make available features labeled as beta, preview, early access, or experimental ("Beta Features"). Beta Features are provided for evaluation purposes only, may be modified or discontinued at any time without notice, may not function as intended, and are provided "as is" without any warranty, and are excluded from any support or service-level commitment we may otherwise provide for the generally available Service.
18. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE, INCLUDING ALL AI OUTPUT, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. Without limiting the foregoing, we do not warrant that: (a) the Service will be uninterrupted, timely, secure, or error-free; (b) any call will be answered, transcribed, or summarized accurately or at all; (c) defects will be corrected; (d) the Service or the servers that make it available are free of harmful components; or (e) the results obtained from using the Service will meet your expectations or requirements. We make no representation or warranty regarding any business, financial, or other outcome resulting from your use of the Service, including any representation that use of the Service will increase leads, calls answered, appointments booked, or revenue. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you, in which case such warranties are limited to the minimum scope and duration permitted by law.
19. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) NEITHER PARTY, NOR EITHER PARTY'S OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS, WILL BE LIABLE UNDER OR IN CONNECTION WITH THESE TERMS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS OPPORTUNITY, OR DATA, OR FOR THE COST OF PROCURING SUBSTITUTE SERVICES, HOWEVER CAUSED, WHETHER ARISING IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, AND EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL, AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE TOTAL AMOUNT YOU ACTUALLY PAID US FOR THE SERVICE IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM. Without limiting the foregoing, we are not liable for any loss or damage arising from: a Caller's reliance on anything said by the AI Receptionist; a missed, dropped, delayed, or misrouted call, whether caused by the Service or by a Third-Party Service such as telephony or voice-AI infrastructure; an inaccurate transcript, summary, or lead score; or your, or your business's, failure to comply with recording, consent, or telemarketing laws. The limitations in this Section apply even if any limited remedy fails of its essential purpose, and reflect an informed, voluntary allocation of risk between the parties that is reflected in the price of the Service. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.
20. Indemnification
You agree to defend, indemnify, and hold harmless Kyrova Holdings and our officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your access to or use of the Service; (b) your violation of these Terms or of any applicable law, including any recording, consent, telemarketing, or data protection law; (c) Your Data, including any claim that Your Data infringes or misappropriates a third party's rights; (d) any dispute between you and a Caller or any other third party arising from a call handled by the Service; or (e) your negligence or willful misconduct. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of the claim.
21. Dispute Resolution; Arbitration; Class Action Waiver
Please read this Section carefully. It affects your legal rights, including your right to file a lawsuit in court. Before filing any claim against the other party, you and we each agree to first contact the other and attempt, in good faith, to negotiate an informal resolution for at least thirty (30) days, by emailing support@integralshowings.com (or, for a claim against you, to the email on file for your account).
If a dispute is not resolved informally, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service - including its formation, applicability, breach, termination, enforcement, interpretation, or validity - will be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (or, if you are an individual using the Service primarily for personal purposes, its Consumer Arbitration Rules), rather than in court, except that either party may bring an individual claim in small-claims court if it qualifies, and either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of a party's intellectual property or confidentiality rights. The arbitration will be conducted by a single arbitrator and, unless the parties agree otherwise, will take place in, or be administered remotely for a location reasonably convenient to, the state of your residence or principal place of business, or, for our claims, the State of Wyoming. Judgment on the arbitration award may be entered in any court having jurisdiction.
You and we each agree that any arbitration or proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. The arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding. If this class-action waiver is found unenforceable as to a particular claim or request for relief, that claim or request must be brought in court, and all other claims remain subject to arbitration. You and we each waive any right to a trial by jury in any proceeding arising out of or related to these Terms or the Service, to the extent permitted by law.
You may opt out of this arbitration agreement by sending written notice to support@integralshowings.com, within thirty (30) days of the date you first became subject to this arbitration provision, stating your full name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other part of these Terms.
22. Governing Law; Venue
These Terms, and any dispute arising out of or related to them or the Service that is not subject to arbitration under Section 21, are governed by the laws of the State of Wyoming, without regard to its conflict-of-laws principles, and without regard to the United Nations Convention on Contracts for the International Sale of Goods. Subject to Section 21, the state and federal courts located in Wyoming will have exclusive jurisdiction over any dispute not subject to arbitration, and you consent to the personal jurisdiction of those courts.
23. Export Control and Compliance with Laws
You may not use, export, or re-export the Service except as authorized by United States law and the laws of the jurisdiction in which the Service was obtained. You represent that you are not located in, under the control of, or a national or resident of any country subject to a U.S. government embargo, and that you are not listed on any U.S. government list of prohibited or restricted parties.
24. Relationship of the Parties
Nothing in these Terms creates a partnership, joint venture, agency, franchise, or employment relationship between you and us. Neither party has the authority to bind the other or to incur any obligation on the other's behalf.
25. Notices
We may provide notices to you by email to the address on file for your account, by posting on the Service, or by an in-product notification, and such notice is deemed given when sent or posted. You may provide notice to us as described in the Contact section below. It is your responsibility to keep your contact information current.
26. Force Majeure
Neither party is liable for any failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including acts of God, natural disaster, war, terrorism, riot, labor conditions, governmental action, internet or telecommunications failure, or failure of a Third-Party Service.
27. Assignment
You may not assign or transfer these Terms, or any right or obligation under them, without our prior written consent, and any attempted assignment in violation of this Section is void. We may assign these Terms without your consent in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets.
28. Severability; Waiver
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision of these Terms is not a waiver of that right or provision, and any waiver must be in writing and signed by an authorized representative of the waiving party to be effective.
29. Entire Agreement
These Terms, together with our Privacy Policy and any order form, plan description, or supplemental terms referenced at signup or checkout, constitute the entire agreement between you and us regarding the Service, and supersede all prior or contemporaneous understandings, agreements, negotiations, representations, and proposals, whether oral or written, between you and us regarding the Service. Headings are for convenience only and do not affect interpretation. These Terms may be accepted electronically, and an electronic acceptance is treated as a valid signature for all purposes.
30. Changes to These Terms
We may update these Terms from time to time. We will post the updated version here with a revised "Last updated" date, and for changes we determine to be material, we will make reasonable efforts to notify you by email or an in-product notice at least a reasonable period before the change takes effect. Your continued use of the Service after a change takes effect constitutes your acceptance of the revised Terms. If you do not agree to a change, your sole remedy is to stop using the Service and cancel your account.
31. SMS Terms
By providing your phone number and completing phone verification during Integral Showings onboarding (a web form), you consent to receive text messages from Integral Showings, including verification codes and account/call notifications. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of purchase. See our Privacy Policy for how we handle your information.
32. Contact
Questions about these Terms, or notices required or permitted to be given to us, may be sent to support@integralshowings.com, or by mail to Kyrova Holdings LLC, 30 N Gould St Ste N, Sheridan, WY 82801.
